Client's Bill of Rights
The client will have the right to an objective appraiser who does not have any conflict of interest regarding the property being appraised.
The client will have the right for the appraisal charges to be explained before the process.
The client will have the right for explanations of the appraisal process.
The appraiser will interview the client to determine the proper type of appraisal to perform.
The appraiser will research the proper markets for the values needed.
The appraiser will explain the reasons for a proper appraisal.
The appraiser will explain the function and purpose of the appraisal.
The appraiser will respect the confidentiality of the client.
The appraiser will retain a record of the appraisal for at least five years.
The appraiser will complete the assignment within a pre-arranged or reasonable time period.
The client will have the right to call NAJA to verify the appraiser's membership.
The client will have the right to complain, in writing, to NAJA if they feel they have not been treated properly and have a grievance.
The appraiser will at all times adhere to the NAJA Code of Professional Ethics.
National Association of Jewelry Appraisers P.O. Box 18 Rego Park, NY 11374
[email protected] www.NAJAappraisers.com
Phone 718-896-1536 Fax 718-997-9057
[email protected] www.NAJAappraisers.com
Phone 718-896-1536 Fax 718-997-9057